BIOMED LABORATORY


Privacy Policy
Biomed Laboratory Limited (“we”, “our”, or “us”) is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, attend training, or use our services.
​
1. Who We Are
Data Controller: Ahmad Zia Hamidi
Biomed Laboratory Limited
Email: enquiries@biomedlaboratoryltd.com
Margaret Powell House
431 Midsummer Boulevard
Milton Keynes
MK9 3BN
​
We are responsible for determining how your personal data is used and protected.
​
2. Personal Data We Collect
We may collect and process the following categories of data:
-
Identity Information: Name, date of birth, gender, and identification details.
-
Contact Information: Address, telephone number, and email address.
-
Financial Information: Payment details for deposits and training fees (processed securely by payment providers).
-
Training Information: Booked dates, course type, attendance records, and any related correspondence.
-
Communication Records: Emails, phone calls, and written communications with us.
-
Technical Data: IP address, browser type, and cookies if you visit our website.
3. How We Use Your Data
We process your personal data for the following purposes:
-
To provide and manage our training services.
-
To confirm and secure training dates.
-
To process payments, deposits, and refunds (if applicable).
-
To communicate with you about your booking or training.
-
To comply with legal obligations and maintain records.
-
To improve our services and operations.
4. Our Legal Basis for Processing
We rely on one or more of the following lawful bases:
-
Contract: Processing necessary to deliver the service you have booked.
-
Legal Obligation: Compliance with applicable laws and regulations.
-
Legitimate Interests: Running and improving our business, ensuring training efficiency.
-
Consent: For marketing or optional communications (you may withdraw consent at any time).
5. Sharing Your Data
We will never sell your personal data. We may share it with:
-
Service providers such as payment processors, IT support, or administrative contractors.
-
Regulatory bodies, law enforcement agencies, or legal advisers when required by law.
-
Professional advisers such as accountants or solicitors.
All third parties must comply with applicable data protection laws and safeguard your information.
6. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal requirements.
-
Training and payment records: Typically kept for 6 years for tax and accounting purposes.
-
Communications and booking records: Retained for 2 years unless required longer by law.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include secure payment systems, restricted access, and encrypted communications where applicable.
8. Your Rights Under UK GDPR
You have the right to:
-
Access the personal data we hold about you.
-
Rectify any inaccurate or incomplete data.
-
Erase your personal data (“right to be forgotten”), subject to legal requirements.
-
Restrict our processing of your data.
-
Object to processing based on legitimate interests.
-
Data Portability – request a copy of your data in a machine-readable format.
-
Withdraw Consent at any time (for activities relying on consent).
You can exercise these rights by emailing enquiries@biomedlaboratoryltd.com.
9. Cookies and Website Tracking
If you visit our website, we may use cookies or similar technologies to improve your browsing experience and analyse site traffic. You can adjust your browser settings to refuse cookies, although this may affect site functionality.
10. Complaints
If you believe we have not handled your personal data correctly, you may:
-
Contact us directly at enquiries@biomedlaboratoryltd.com.
-
Lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk or by calling 0303 123 1113.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Updates will be posted on our website with a revised august 2026.